Cancellations:

  1. You may cancel your order before it has been shipped. If you want to cancel your order you will receive a credit amount equivalent to the value of your order for any subsequent purchase on the website. If you wish to receive a refund instead, any bank/payment gateway processing charges will be borne by you and will be deducted from the total before the refund.
  2. Only unworn garments (with tags and definitely non-washed) are eligible for cancellations. Orders for fabrics and apparel/ garments cannot be canceled.

Returns:

  1. Returns will only be accepted in the case of a manufacturing defect or dispatch of an incorrect item.
  2. Apparel/ garments cannot be returned.
  3. Your return request should be sent by email to support@aishwaryacottons.com within 48 hours of receiving your shipment. Requests send after 48 hours of delivery of parcel will not be eligible for returns.
  4. If you receive your order in a parcel and packaging that appears to have been tampered with, damaged, or is in an unsealed condition, you are advised not to accept such a parcel and do not open the package. Kindly immediately get in touch with us at support@aishwaryacottons.com & call at +91 99727 24108.
  5. In the unlikely event that your merchandise arrived damaged, you need to email us a photo of the damaged packaging along with the return request as per step 3.
  6. Upon receipt of your request, we shall examine the same and send you an authorization of return/exchange within 5 working days.
  7. Upon receipt of the authorization, the product must be couriered back in the original packing within 5 days.
  8. The product being returned/exchanged must be in its original unused condition and sent along with the original bill and tags intact.
  9. We aim to process all returns within 7 working days.
  10. You could choose to get a full refund in the form of store credits or get a refund on your original credit or debit card used for payment in which case return shipping charges and a stocking fee might be applicable. Aishwarya Cottons will initiate the process for a refund on your original debit or credit card within 7 working days but we cannot guarantee the time taken by the bank authorities.